on 30-08-2024 11:53
I have had the code 08 data issue with my watch since April. Repeated calls , numerous resets , 4 new esims , differing advice , visits to O2 store and alleged escalation to resolution teams. This is still an issue with the added pleasure of paying £7 a month for a data plan. Simply not good enough and still not resolved
Solved! Go to Solution.
on 30-08-2024 11:59
This is the only help we can offer on here
on 30-08-2024 11:59
30-08-2024 12:03 - edited 30-08-2024 12:04
30-08-2024 12:03 - edited 30-08-2024 12:04
Almost every turn in the guide shared above says to reach out via Social Media, which is a different support team to most of those on the phones, @Stephen01 - any of these will get you through to the Social Media team:
on 12-10-2024 18:44
Did you ever get this fixed and working ?
12-10-2024 19:41 - edited 12-10-2024 19:42
12-10-2024 19:41 - edited 12-10-2024 19:42
on 13-10-2024 10:09
Sure did - been through it all.
I'm 4 weeks and counting with all forms of support and still no closer to a data connection on my Apple Watch
Everyone keeps saying the social media channels are better than 202, but to be quite honest they are not. Whilst they might well be based in the UK rather than abroad, they still cannot solve technical issues.