In App Purchases

[Anonymous]

Hi,

Is it possible to block In App purchases on my sons Samsung A3 without accessing his phone? I am the main account holder. Google play seems to make it too unknowlingly easy to make purchases without being aware you are spending money?

Thanks

Paul 

[MI5 · Accepted solution]

Call CS and ask them to turn off "charge to mobile"
http://www.o2.co.uk/contactus

[Cleoriff]

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@MI5 wrote:
Call CS and ask them to turn off "charge to mobile"
http://www.o2.co.uk/contactus

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Just a quick question here @MI5. Can't the charge to mobile be turned off within My O2?

[jonsie]

It has to be done by customer service unfortunately but an option in My O2 would be good for everyone. 

[MI5]

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@Cleoriff wrote:

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@MI5 wrote:
Call CS and ask them to turn off "charge to mobile"
http://www.o2.co.uk/contactus

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Just a quick question here @MI5. Can't the charge to mobile be turned off within My O2?

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No unfortunately not.

[Cleoriff]

Ok thanks. As @jonsie said ...it would be good if this option could be available in My O2.

[MI5]

Yup, along with lots of other things.

[Bambino]

Just in case the OP hasn't come back to see the replies, as no one else has done so, I will give them a mention. @Anonymous your answer is above.:smileywink:

[Marjo]

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@Cleoriff wrote:

Ok thanks. As @jonsie said ...it would be good if this option could be available in My O2.

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Could be a good one for the ideas section guys.