cancel
Showing results for 
Search instead for 
Did you mean: 

I need an email address

Anonymous
Not applicable
I need to email someone to complain about the lack of repairs even though it's been in for repair 3 times
Message 1 of 8
5,188 Views
1 ACCEPTED SOLUTION

Accepted Solutions

viridis
Level 56: Guvnor
  • 13433 Posts
  • 96 Topics
  • 301 Solutions
Registered:
Customer services need to be contacted via
Www.O2.co.uk/contactus



View solution in original post

Message 2 of 8
5,182 Views
7 REPLIES 7

viridis
Level 56: Guvnor
  • 13433 Posts
  • 96 Topics
  • 301 Solutions
Registered:
Customer services need to be contacted via
Www.O2.co.uk/contactus



View solution in original post

Message 2 of 8
5,183 Views

Bambino
Level 72: Oracle
  • 17819 Posts
  • 858 Topics
  • 1846 Solutions
Registered:
Message 3 of 8
5,173 Views

MI5
Level 94: Supreme
  • 119678 Posts
  • 605 Topics
  • 17535 Solutions
Registered:
Customer service should be your first point of call, followed by complaints if they can't/won't help you.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 4 of 8
5,171 Views

Anonymous
Not applicable
If it's been in repair x3 times for the same issue then they should be just swapping out the phone.

Link of possible interest -> http://www.which.co.uk/consumer-rights/problem/what-do-i-do-if-i-have-a-faulty-product
Message 5 of 8
5,162 Views

Anonymous
Not applicable
Ws
Message 6 of 8
1,806 Views

MI5
Level 94: Supreme
  • 119678 Posts
  • 605 Topics
  • 17535 Solutions
Registered:
Anything we can help with @Anonymous ?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 7 of 8
1,795 Views

jonsie
Level 94: Supreme
  • 85248 Posts
  • 591 Topics
  • 4462 Solutions
Registered:

wrote:
Ws

If it's an email address you can have one of mine 😁

Message 8 of 8
1,787 Views