cancel
Showing results for 
Search instead for 
Did you mean: 

I need an email address

Anonymous
Not applicable
I need to email someone to complain about the lack of repairs even though it's been in for repair 3 times
Message 1 of 8
5,731 Views
1 ACCEPTED SOLUTION

Accepted Solutions

viridis
Level 56: Guvnor
  • 13532 Posts
  • 106 Topics
  • 309 Solutions
Registered:
Customer services need to be contacted via
Www.O2.co.uk/contactus

View solution in original post

Message 2 of 8
5,725 Views
7 REPLIES 7

viridis
Level 56: Guvnor
  • 13532 Posts
  • 106 Topics
  • 309 Solutions
Registered:
Customer services need to be contacted via
Www.O2.co.uk/contactus
Message 2 of 8
5,726 Views

Bambino
Level 84: Resplendent
  • 23061 Posts
  • 1025 Topics
  • 3675 Solutions
Registered:
Message 3 of 8
5,716 Views

MI5
Level 94: Supreme
  • 144313 Posts
  • 634 Topics
  • 27660 Solutions
Registered:
Customer service should be your first point of call, followed by complaints if they can't/won't help you.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 4 of 8
5,714 Views

Anonymous
Not applicable
If it's been in repair x3 times for the same issue then they should be just swapping out the phone.

Link of possible interest -> http://www.which.co.uk/consumer-rights/problem/what-do-i-do-if-i-have-a-faulty-product
Message 5 of 8
5,705 Views

Anonymous
Not applicable
Ws
Message 6 of 8
2,349 Views

MI5
Level 94: Supreme
  • 144313 Posts
  • 634 Topics
  • 27660 Solutions
Registered:
Anything we can help with @Anonymous ?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 7 of 8
2,338 Views

jonsie
Level 94: Supreme
  • 93219 Posts
  • 609 Topics
  • 6975 Solutions
Registered:
Message 8 of 8
2,330 Views