cancel
Showing results for 
Search instead for 
Did you mean: 

I need an email address

Anonymous
Not applicable
I need to email someone to complain about the lack of repairs even though it's been in for repair 3 times
Message 1 of 8
5,713 Views
1 ACCEPTED SOLUTION

Accepted Solutions

viridis
Level 56: Guvnor
  • 13530 Posts
  • 106 Topics
  • 308 Solutions
Registered:
Customer services need to be contacted via
Www.O2.co.uk/contactus

View solution in original post

Message 2 of 8
5,707 Views
7 REPLIES 7

viridis
Level 56: Guvnor
  • 13530 Posts
  • 106 Topics
  • 308 Solutions
Registered:
Customer services need to be contacted via
Www.O2.co.uk/contactus
Message 2 of 8
5,708 Views

Bambino
Level 84: Resplendent
  • 22943 Posts
  • 1022 Topics
  • 3662 Solutions
Registered:
Message 3 of 8
5,698 Views

MI5
Level 94: Supreme
  • 143438 Posts
  • 632 Topics
  • 27490 Solutions
Registered:
Customer service should be your first point of call, followed by complaints if they can't/won't help you.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 4 of 8
5,696 Views

Anonymous
Not applicable
If it's been in repair x3 times for the same issue then they should be just swapping out the phone.

Link of possible interest -> http://www.which.co.uk/consumer-rights/problem/what-do-i-do-if-i-have-a-faulty-product
Message 5 of 8
5,687 Views

Anonymous
Not applicable
Ws
Message 6 of 8
2,331 Views

MI5
Level 94: Supreme
  • 143438 Posts
  • 632 Topics
  • 27490 Solutions
Registered:
Anything we can help with @Anonymous ?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 7 of 8
2,320 Views

jonsie
Level 94: Supreme
  • 92921 Posts
  • 608 Topics
  • 6913 Solutions
Registered:
Message 8 of 8
2,312 Views