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I need an email address

Anonymous
Not applicable
I need to email someone to complain about the lack of repairs even though it's been in for repair 3 times
Message 1 of 8
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viridis
Level 56: Guvnor
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Customer services need to be contacted via
Www.O2.co.uk/contactus

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Message 2 of 8
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viridis
Level 56: Guvnor
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Customer services need to be contacted via
Www.O2.co.uk/contactus
Message 2 of 8
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Bambino
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Message 3 of 8
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MI5
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Customer service should be your first point of call, followed by complaints if they can't/won't help you.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 4 of 8
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Anonymous
Not applicable
If it's been in repair x3 times for the same issue then they should be just swapping out the phone.

Link of possible interest -> http://www.which.co.uk/consumer-rights/problem/what-do-i-do-if-i-have-a-faulty-product
Message 5 of 8
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Anonymous
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Ws
Message 6 of 8
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MI5
Level 94: Supreme
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Anything we can help with @Anonymous ?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 7 of 8
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jonsie
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Message 8 of 8
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