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Huawwi ascend Y 300 - cannot connect to internet.

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Anonymous
Not applicable

on ‎23-01-2014 15:38

on ‎23-01-2014 15:38

Just received the above phone and can get most things to work now but cannot connect to the internet. There is a 'Data Switch' icon on the pull down menu but this does not seem to make a connection. I have looked through Settings with no success.

 

Help please.

 

Brian

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perksie
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on ‎23-01-2014 15:55

on ‎23-01-2014 15:55

If you don't get the settings try these:

http://www.geeksquad.co.uk/articles/chapter/595-04-how-to-set-apn-settings-for-the-02-mobile-network

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1

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Anonymous
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on ‎23-01-2014 15:44

on ‎23-01-2014 15:44

Try sending the word ACTIVE to 2020 and see if you get settings back
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perksie
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on ‎23-01-2014 15:55

on ‎23-01-2014 15:55

If you don't get the settings try these:

http://www.geeksquad.co.uk/articles/chapter/595-04-how-to-set-apn-settings-for-the-02-mobile-network

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1
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MI5
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on ‎23-01-2014 16:04

on ‎23-01-2014 16:04

After selecting the data switch (lights up green) you have to go back to the main screen and accept the warning about data usage before data is enabled.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Anonymous
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on ‎23-01-2014 16:28

on ‎23-01-2014 16:28

Fixed now thanks.
Brian
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perksie
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on ‎23-01-2014 16:47

on ‎23-01-2014 16:47

Glad that helped! slight_smile

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1
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