Huawei no longer getting Android securityupdates.

[SteffTJ]

Google announced they're no longer working with Huawei. So this means no software updates including security updates.

I'm 1 month into a contract with a P30, would they let me swap handsets? Don't feel like going 2 years without feature or security updates!

[SteffTJ]

No Google apps in future phones is a death sentence, I feel. Yes you can still put them there by sideloading but can you imagine a sales person having to explain that to the average customer?

[Caff]

As a family of Huawei phone owners tied in at the start of contracts we are very concerned.

[MI5]

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@Caff wrote:
As a family of Huawei phone owners tied in at the start of contracts we are very concerned.

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As would I be.....

[Anonymous]

What a great move (not)

[Bambino]

It's highly unlikely that O2, nor indeed any company who sells this brand of phone will offer any compensation to anyone who already owns one. They will all say the phones were sold in good faith, and no one could have seen this situation coming in advance.

[TheEdge]

Pretty concerned about this, especially given my 14 day cooling off period finished a few days ago. 

Am I now doomed to two years paying £60 a month for an unsupported brick with most of the apps I use disabled?

Starting to wish I'd just bought my fourth Xperia in a row...

[madasaf1sh]

Unfortunately i think you are, as this isn't down to o2 or Huawei, but a panicky US Government who have decreed that Huawei are a risk to national security, and have leaned on Google to remove access.

I agree with @Bambino, i very much doubt any network will offer compensation, as this is nothing to do with them, its between the governments of the US and China.

[TallTrees]

Huawei very tempting 🤔

I had made up my mind to buy a new mobile from Samsung a well known and tested manufacturer already independently having previously bought other equipment from Samsung. Also Samsung having a shop in town for a hands on look, next door to O2.

I didn't need another phone but Microsoft is withdrawing support from end of this year. Nothing I could do about that.

Huawei were very competitive offering very good value for money got to say very tempting.

No one could foresee this event and it goes to show how a decision across the pond can hurt the innocent.
Perhaps they may support already purchased and running phones. I hope so.

Best of luck to everyone with a Hauwei and hope it'll work through for a good outcome eventually.

[Peter247]

I would have thought the Consumer Rights Act would cover this for a refund or contract cancellation?
Or at least a warranty claim as it's unreasonable for the device to stop receiving updates if it's less than a year old, particularly security updates etc.

[TallTrees]

Good thought @Peter247

This is very interesting as the phone is working perfectly.