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Level 1: Joiner
Posts: 1
Registered: ‎04-01-2019

Huawei P20 Pro ...wifi calling !!!

When is O2 going to set up wifi calling for the Huawei range of phones.

 

We keep getting reports that it is happening imminently but nothing so far......very frustrating for me as I have no signal where I live and I miss important calls quite frequently...

It's also frustrating to note that all the other networks support it except O2 - I've checked this by inserting payg sim cards in my huawei and bingo...there it appears.

 

Speaking with O2 they tell me its a Huawei issue.....come on stop fobbing me off and get your finger out and sort this very necessary feature out.

Posts: 85,713
Topics: 522
Solutions: 10,695
Registered: ‎04-04-2012

Re: Huawei P20 Pro ...wifi calling !!!

@Chris_K 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
Level 63: Greatness Assured
Posts: 11,990
Registered: ‎31-03-2010

Re: Huawei P20 Pro ...wifi calling !!!

@Stevie43uk  I will tag one of our admin @Chris_K who is the go to person on these matters.

Worse comes to worst, if the issue isn't resolved, vote with your wallet and switch to a provider who supports WiFi calling on your phone.

I DO NOT WORK FOR O2

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O2 Social Media Team
Posts: 1,192
Registered: ‎27-11-2013

Re: Huawei P20 Pro ...wifi calling !!!

My apologies, but I've no further updates I'm afraid. We continue working with Huawei to bring this feature to the device, but don't have any ETA or further info to share at this stage.

As soon as there's news, i'll let everyone know.

Hi, I'm Chris from the O2 Social Media Team