How to got about getting a phone fixed?

[Anonymous]

Hi, the camera on my Sony Xperia S is totally broken, by no fault of my own. One day it was working fine and now it is completely bust. The rest of the phone works fine, it's just the camera. I do not have insurance, but it is still in its 2 year warrenty. How do I go about getting it fixed? Do I talk to O2 or Sony??

Cheers

[jonsie · Accepted solution]

I always advocate dealing directly with the manufacturer but if that's inconvenient speak to O2.

[Anonymous]

I Agree with Jonsie speak to Sony if possible o2s repair service is shocking