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HD streaming YouTube with 4G

Anonymous
Not applicable

on ‎20-06-2016 23:39

on ‎20-06-2016 23:39

Am I being throttled? I have a 20gb allowance and 2bars 4G signal but am unable to stream any more than 480p
720 and 1080 buffer every 2 or 3 seconds I'm spending more time buffering than playing. I have done a speed test tonight and I'm getting 7.3 Mbps down and 4.88 Mbps ? I used to be able to use the full 20gb in a night when it was quiet at work watching 1080 video on YouTube.
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MI5
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‎21-06-2016 06:51 - edited ‎21-06-2016 08:34

‎21-06-2016 06:51 - edited ‎21-06-2016 08:34

Try using "bypass" as your apn username and see if it makes any difference.

Edit: Typo

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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viridis
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on ‎21-06-2016 08:19

on ‎21-06-2016 08:19

What about password @MI5
In similar boat on the X
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MI5
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on ‎21-06-2016 08:33

on ‎21-06-2016 08:33

Everything else stays the same mate.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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viridis
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on ‎21-06-2016 08:36

on ‎21-06-2016 08:36

Nice one fella, much better.
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MI5
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on ‎21-06-2016 09:01

on ‎21-06-2016 09:01

My pleasure slight_smile
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Anonymous
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In response to MI5

on ‎21-06-2016 12:56

on ‎21-06-2016 12:56

No joy for me unfortunatly.

I also have two O2 mobile web APN's one with capitals at the start of each word and one without, I'm only able to alter the one without capitals. I eddited this one and made it my active one and restarted.

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MI5
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‎21-06-2016 13:20 - edited ‎21-06-2016 13:21

‎21-06-2016 13:20 - edited ‎21-06-2016 13:21

Deleted

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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