Galaxy Tab S not connecting to mobile network.

[Anonymous]

Received my Galaxy Tab S this afternoon following repair.Before boot up I inserted memory card and sim and booted tab up only to discover that it would not connect to the O2 mobile network (mobile data) In other words the tab was returned with the issue unresolved ie unable to connect to mobile data. Now I am back to square one again with the prospect of sending the tab off again. I discussed this issue with O2 this afternoon explaining the tablet is under guarantee for the length of the contract and the proper thing to do would be a replacement. I am paying £30 per month £15 of which is for 5gb of mobile data which I can't use. I am very disappointed at the overall service and feel the issue should have been solved.

Desmond Gleeson

[Beenherebefore]

And remember.....replacement is not obligatory...even under the EU Directive.

[MI5]

Not sure what help you expected on here except the advice given to contact Sammy directly.
Quoting consumer law won't get you anywhere either.
If you are not happy with o2's service raise a complaint
http://www.o2.co.uk/how-to-complain But you are still best advised to contact Sammy for a repair.