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Level 1: Joiner
Posts: 1
Registered: ‎05-06-2013

Galaxy Note 8 started showing duplicate "sent" SMS

Any ideas please, Galaxy Note 8 on O2 pay monthly. Recently any sent SMS messages are showing up twice on my screen. The recipient only gets the one copy. They both show up immediately, no delay involved. Tried online Guru who talked me through a couple of things and decided my SIM was faulty. Received the new SIM but the same problem persists. Thanks in advance for any help.

Posts: 96,997
Topics: 757
Registered: ‎14-01-2013

Re: Galaxy Note 8 started showing duplicate "sent" SMS

Hi @johnboy

Are you using more than one messaging app?

You may need to clear your phones cache and cookies

https://support.bell.ca/Mobility/Smartphones_and_mobile_internet/Samsung-Galaxy-Note-8.how_to_clear_...

*The Game Is On*

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Posts: 113,978
Topics: 568
Solutions: 15,348
Registered: ‎04-04-2012

Re: Galaxy Note 8 started showing duplicate "sent" SMS

Facebook messenger can cause this so if you have messenger on your phone, try deleting and reinstalling the app or if not used, just delete it and leave it.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Level 49: Rootin' Tootin' 
Posts: 6,663
Registered: ‎26-03-2014

Re: Galaxy Note 8 started showing duplicate "sent" SMS

^^ that.
My OH has this occasionally.
It only shows in the app as sent twice though - never had a duplicate arrive.

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