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Faulty phone return

Anonymous
Not applicable

Bought a Samsung Galaxy S4 mini through o2 online. I've only had it for 3 days and the phone keeps switching itself off. Where do i return the phone to?

Message 1 of 15
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Anonymous
Not applicable
If I remeber there was couple accidents with third party accesories in Asia recently...
Message 11 of 15
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MI5
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These cheap accessories off ebay and the like give manufacturers a bad name......
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 12 of 15
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perksie
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@MI5 wrote:
These cheap accessories off ebay and the like give manufacturers a bad name......

Sadly it wasn't until the third post that it was mentioned that a non-official battery had been used. Smiley Frustrated

 

Why won't people post the full story and make it easier to help?

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

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Message 13 of 15
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MI5
Level 94: Supreme
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Registered:

threequestions.jpg

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 14 of 15
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perksie
Level 69: Guiding Light
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Sorry, I forgot we had her to help now! Smiley Embarassed

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1
Message 15 of 15
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