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Enter MCK code - Too many incorrect attempts

Lauren_Crumpet
Level 1: Joiner
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Hi Everyone,

 

I am travelling overseas for a few weeks and I would like to unlock my Samsumg S9 so that I can use a local sim during that period of time (I am not leaving 02).

 

I have received the unlatching code from O2 but it seems that in the past I have tried to use a different SIM without having this code in hands, resulting in locked network and now it asks the MCK.

 

I have read several recent posts with happy endings from users in the same situation, although the posts did not provide a specific solution, they all seem to indicate that the user Martin-O2 assisted them.

 

@Martin-O2 - please could you help me unlock my network / getting my MCK code? slight_smile

 

Many thanks

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MI5
Level 94: Supreme
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@Lauren_Crumpet 

I'm sure @Martin-O2 will be able to help, although won't be on forum until tomorrow.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Martin-O2
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@Lauren_Crumpet happy to help with getting you a MCK code. I'll need a few details to proceed so I'll send you a private message. 

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