Get Help with Android Devices

Welcome to the Android board!

Hi everyone, Welcome to the Android board! If you have an Android device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a pu...

Unlocking

Hi, I’ve filled in the form to get my LG G7 thinq unlocked, and have received the email with the code and instructions. However, the instructions says to click on service provider lock and then enter the code but it tells me “your phone is not person...

Resolved! Tethering?

I’m swapping to O2 from Three in a couple of days. I will be on the 100GB/unlimited minutes tariff on a contract.With Three, I could tether a laptop to my phone while roaming in the EU. The data was limited to 15GB/month, the same as when using the p...

Resolved! Samsung A71 muting problem

My phone keeps muting itself mainly when I put it in my bag or pocket.....anyone else has the same problem?

Will the Google Pixel 5 be available on O2?

I love O2, great network coverage and addition deals, but with them not stocking the Pixel 5 I am worried that when my contact runs out I won't be able to upgrade to it. Does anyone know if the pixel 5 will be stocked by o2 when it is released?

Cannot connect to wifi - Samsung Galaxy S10e

I recently upgraded from a Samsung Galaxy S8. When I connect to o2 wifi the internet does not work. I had to download Firefox and navigate to the o2 wifi homepage each time and click 'connect'. Today it did not work. Google Chrome and Samsung Interne...

Resolved! Honor 20 Lite Headphone Issue

Hi. My 2 month old Honor 20 lite has a headphone jack problem. It won't play through my Skull Candy or JVC Gummy headphones but will play through my old Samsung headphones and my sons Skull Candy headphones. All the connectors are the same but playba...

Resolved! Changing phones question

Hi all, Hopefully these are a quick and easy set of questions My current phone (Samsung Galaxy from 2015) is too old to run the NHS Covid app, so I was going to get a Galaxy A10 to replace it and access the app. My queries are: O2 is my current netwo...

Resolved! Phone fault

My brand new note 10 had a faint white line across the screen when first turned on, now its three black lines and getting worse I can't seem to contact anybody on my o2 about it

How to get O2 sourced S9 to Android 10

I have a Samsung Galaxy S9 running Android 8.0.0 / G960FXXS2BRK3It was acquired through an O2 contract but I've since moved to Sky.I did allow it to upgrade once to Android 9 but this broke call recording, which is very useful to me, so I rolled it b...

Broken phone screen

broken phone screen

O2

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