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Emergancy Calls Only

Anonymous
Not applicable

Hi -- I have got "emergancy calls only" on my new LG X Screen.

 

I've tried rebooting, taking the sim out but nothing work.

 

Advice?

 

Thanks.

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MI5
Level 94: Supreme
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You say new LG so have you activated your sim?
If an upgrade you can use your old SIM card if it fits or do a sim swap here if not
http://swapmysim.o2.co.uk/
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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Cleoriff
Level 94: Supreme
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Hi @Anonymous Could you check your network status here https://status.o2.co.uk/ If that's ok then it sounds as if your phone has been blocked.

Have you paid your bill?

Either way you need to contact customer services via this link. (Either borrow a landline or use live chat)

https://www.o2.co.uk/contactus

Veritas Numquam Perit

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MI5
Level 94: Supreme
  • 143403 Posts
  • 632 Topics
  • 27489 Solutions
Registered:
You say new LG so have you activated your sim?
If an upgrade you can use your old SIM card if it fits or do a sim swap here if not
http://swapmysim.o2.co.uk/
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Martin-O2
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Registered:

Hey @Anonymous How are you getting on with this issue? Are you still restricted to emergency calls only? 

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