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Level 1: Joiner
Posts: 2
Registered: ‎21-05-2014
Accepted Solution

Disable Voicemail on Pay-and-Go

[ Edited ]

To Disable Voicemail on Pay-and-Go:  I did Online Chat (twice) and also spoke to the Service Desk to try and get voicemail totaly disabled on my Samsung J5. They all offered solutions, non of which worked. It cost me money to test these "solutions" which was refunded. Is this an insoluble problem?

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Posts: 98,523
Topics: 545
Solutions: 12,411
Registered: ‎04-04-2012

Re: Voicemail - Disable Voicemail on Pay-and-Go


@mick_kerry wrote:

To Disable Voicemail on Pay-and-Go:  I did Online Chat (twice) and also spoke to the Service Desk to try and get voicemail totaly disabled on my Samsung J5. They all offered solutions, non of which worked. It cost me money to test these "solutions" which was refunded. Is this an insoluble problem?


Just dial 1760 to turn off vm. 

https://community.o2.co.uk/t5/How-to-Guides/All-you-need-to-know-about-O2-Voicemail-901/ba-p/547712

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Level 1: Joiner
Posts: 5
Registered: ‎29-07-2018

Re: Disable Voicemail on Pay-and-Go

When I put the sim in vm off was listed in contacts just called it free& it said that it was now turned off
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Posts: 98,523
Topics: 545
Solutions: 12,411
Registered: ‎04-04-2012

Re: Disable Voicemail on Pay-and-Go

1750 (on) 1760 (Off) are both free to call.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)