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Data

Anonymous
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Why am I paying for 3GB but only getting 1GB?
Message 1 of 48
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47 REPLIES 47

Anonymous
Not applicable

@MI5 & @Anonymous

I've got 300mb

is that 100mb per bolt-on?

Sorry lads if I'm making this hard work

I'm gonna check with cs on 202

If they speak to me slowly (for my benefit) I'll be alright

Cat

Message 21 of 48
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Anonymous
Not applicable

Well, I got through the pressing of buttons Ok to hear the phone ringing, but they cut me off before anything else happened

I'll cs on 202 again later

but as I'm now going into town for other things ..... I may just pop into the O2 shop & get them to help me

thanks again lads

Cat

Message 22 of 48
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Anonymous
Not applicable

I cannot see any reason to have 3x 100MB bundles.....it would probably be cheaper just to have 1x 500MB bundle.

 

Just see what customer services say frst of all.

Message 23 of 48
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Cleoriff
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Just remember Jane now you are using WiFi here there and everywhere you certainly do not need all those data bundles. ....and you will certainly see that bill drop dramatically...

Veritas Numquam Perit

Girl in a jacket
Message 24 of 48
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MI5
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I honestly doubt there will be 3 data bundles on the account.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 25 of 48
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jonsie
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You may find bolt ons include O2 Travel and TuGo as well as data? I also have a loyalty discount showing as a bolt on.

Message 26 of 48
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MI5
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Same for me jonsie.
4 bolt ons in total:
1 - Data
2 - Tugo
2 - O2 Travel
4 - Discount.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 27 of 48
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jonsie
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Yes, mine mirrors that but it should say exactly what they are. They certainly won't all be data.

Message 28 of 48
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Cleoriff
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I was just trying to access my O2 via mobile to check my bolt ons Sadly I was presented with the error message....so they can stick itEvil I know one will be Travel and the other data.....

Veritas Numquam Perit

Girl in a jacket
Message 29 of 48
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jonsie
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Message 30 of 48
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