Data Availability in New York

Anonymous · ‎06-09-2017

I'm travelling in New York at present, and have zero data service on my Samsung S8+ (pay monthly) - this worked yesterday but not today.

Data Roaming is switched on in Settings, I have tried toggling between the different local network providers, nothing helps.

O2 is clearly degrading the data service for roaming customers compared to how it performed a few months ago. What do I need to do to resolve this, other than switching my contract provider?

Regards

Mark

MI5 · ‎06-09-2017

Lol just googled it and it's Spanish for crazy.....
Sorry @MercedesS 😛

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
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Cleoriff · ‎06-09-2017

@MI5 wrote:
Lol just googled it and it's Spanish for crazy.....
Sorry @MercedesS 😛

I knew that...

Veritas Numquam Perit

MI5 · ‎06-09-2017

You would

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Cleoriff · ‎06-09-2017

@MI5 wrote:
You would

"Living La Vida Loca".....translates as Living the crazy life...(Ricky Martin)

Veritas Numquam Perit

MI5 · ‎06-09-2017

I know him, but now we really are way OT !

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Cleoriff · ‎06-09-2017

@MI5 wrote:
I know him, but now we really are way OT !

Veritas Numquam Perit

jonsie · ‎06-09-2017

@Cleoriff wrote:
@MI5 wrote:
I know him, but now we really are way OT !

I believe Ricky Martin never had a problem using data in NEW YORK.

There, back OT.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Martin-O2 · ‎07-09-2017

Thanks for the mention @MI5!

@Anonymous We can certainly look into this for you. I'll need a few details to do this so I'll send you a private message so we can talk further.

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