cancel
Showing results for 
Search instead for 
Did you mean: 

Data Availability in New York

Anonymous
Not applicable

I'm travelling in New York at present, and have zero data service on my Samsung S8+ (pay monthly) - this worked yesterday but not today. 

 

Data Roaming is switched on in Settings, I have tried toggling between the different local network providers, nothing helps. 

 

O2 is clearly degrading the data service for roaming customers compared to how it performed a few months ago. What do I need to do to resolve this, other than switching my contract provider?

 

Regards

 

 

Mark

Message 1 of 18
3,940 Views
17 REPLIES 17

MI5
Level 94: Supreme
  • 152042 Posts
  • 651 Topics
  • 28914 Solutions
Registered:
Lol just googled it and it's Spanish for crazy.....
Sorry @MercedesS 😛
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 11 of 18
1,312 Views

Cleoriff
Level 94: Supreme
  • 128264 Posts
  • 835 Topics
  • 7590 Solutions
Registered:

@MI5 wrote:
Lol just googled it and it's Spanish for crazy.....
Sorry @MercedesS 😛

I knew that...Whistle

Veritas Numquam Perit

Girl in a jacket
Message 12 of 18
1,309 Views

MI5
Level 94: Supreme
  • 152042 Posts
  • 651 Topics
  • 28914 Solutions
Registered:
You would slight_smile
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 13 of 18
1,304 Views

Cleoriff
Level 94: Supreme
  • 128264 Posts
  • 835 Topics
  • 7590 Solutions
Registered:

@MI5 wrote:
You would slight_smile

"Living La Vida Loca".....translates as Living the crazy life...(Ricky Martin)

Veritas Numquam Perit

Girl in a jacket
Message 14 of 18
1,293 Views

MI5
Level 94: Supreme
  • 152042 Posts
  • 651 Topics
  • 28914 Solutions
Registered:
I know him, but now we really are way OT !
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 15 of 18
1,289 Views

Cleoriff
Level 94: Supreme
  • 128264 Posts
  • 835 Topics
  • 7590 Solutions
Registered:

@MI5 wrote:
I know him, but now we really are way OT !

Zipped

Veritas Numquam Perit

Girl in a jacket
Message 16 of 18
1,288 Views

jonsie
Level 94: Supreme
  • 96020 Posts
  • 612 Topics
  • 7149 Solutions
Registered:

@Cleoriff wrote:

@MI5 wrote:
I know him, but now we really are way OT !

Zipped


I believe Ricky Martin never had a problem using data in NEW YORK.

There, back OT. 

Message 17 of 18
1,273 Views

Martin-O2
  • 8165 Posts
  • 772 Topics
  • 94 Solutions
Registered:

Thanks for the mention @MI5

 

@Anonymous We can certainly look into this for you. I'll need a few details to do this so I'll send you a private message so we can talk further. 

COVID-19 support - Help and support from O2 during the lockdown
Access for You: Registration - Find out how to register for our Access for You service.
Just joined the community or thinking of registering? Check out this handy starter guide!
Have a query about your account? login to My O2 for help


If you'd like to take part, why not register? slight_smile
signature

Message 18 of 18
1,247 Views