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Data Availability in New York

Anonymous
Not applicable

I'm travelling in New York at present, and have zero data service on my Samsung S8+ (pay monthly) - this worked yesterday but not today. 

 

Data Roaming is switched on in Settings, I have tried toggling between the different local network providers, nothing helps. 

 

O2 is clearly degrading the data service for roaming customers compared to how it performed a few months ago. What do I need to do to resolve this, other than switching my contract provider?

 

Regards

 

 

Mark

Message 1 of 18
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MI5
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Lol just googled it and it's Spanish for crazy.....
Sorry @MercedesS 😛
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
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Message 11 of 18
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Cleoriff
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@MI5 wrote:
Lol just googled it and it's Spanish for crazy.....
Sorry @MercedesS 😛

I knew that...Whistle

Veritas Numquam Perit

Girl in a jacket
Message 12 of 18
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MI5
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You would slight_smile
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 13 of 18
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Cleoriff
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@MI5 wrote:
You would slight_smile

"Living La Vida Loca".....translates as Living the crazy life...(Ricky Martin)

Veritas Numquam Perit

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Message 14 of 18
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MI5
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I know him, but now we really are way OT !
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 15 of 18
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Cleoriff
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@MI5 wrote:
I know him, but now we really are way OT !

Zipped

Veritas Numquam Perit

Girl in a jacket
Message 16 of 18
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jonsie
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@Cleoriff wrote:

@MI5 wrote:
I know him, but now we really are way OT !

Zipped


I believe Ricky Martin never had a problem using data in NEW YORK.

There, back OT. 

Message 17 of 18
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Martin-O2
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Thanks for the mention @MI5

 

@Anonymous We can certainly look into this for you. I'll need a few details to do this so I'll send you a private message so we can talk further. 

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Message 18 of 18
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