Call waiting alert/beep heard by caller

[Anonymous]

Morning,

I hope you can assist. I have an annoying issue with my Sumsung S6 Edge, when on a call, if I receive another call at the same time I hear a call waiting beep tone which is ok, however I do not want the caller on the line to hear this, it is unprofessional and disrupts conversation. How do I stop this? I do want call waiting to be on, but no in-call sounds that can be heard by the person I am on the phone to. Thanks.

[Anonymous]

Will need to reconsider my contract with o2 as it is very easy to switch these days anyway

[Cleoriff]

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@Anonymous wrote:
Will need to reconsider my contract with o2 as it is very easy to switch these days anyway

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Indeed it is https://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Cancelling-Your-Contract-A-Guide/m-p/566774/highlight/true#M56526

[jonsie]

Just make sure your preferred network gives you the same coverage at work and home.

[MI5]

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@Anonymous wrote:
Will need to reconsider my contract with o2 as it is very easy to switch these days anyway

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Move quickly if within the first 14 days.

[Anonymous]

Does anybody know if removing the 'distinct call waiting' tone will work

[jonsie]

I've never tried but surely you can choose a more discrete tone?

[Anonymous]

Im not sure I understand your response

[jonsie]

Do you not have an option to choose a the call waiting tone? Like I said, I have call waiting enabled but I've never bothered with trying to change the beep. How many people actually know what the notification means?

[MI5]

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@Anonymous wrote:
Does anybody know if removing the 'distinct call waiting' tone will work

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Where are you seeing that option?

It's not something I was aware of......

[Anonymous]

I did a google search and saw the term which apparantly is something a tech team can sort out at other networks