Solved: Re: Bug Report message sent to my phone - what is ...

Anonymous · ‎04-09-2014

I received a 'bug report' message to my phone. I am loathed to click on it following some friends' having their o2 numbers and accounts hacked. I just wondered if this was related. Any ideas please?

MI5 · ‎04-09-2014

I strongly suggest that you do not open anything that you do not know that comes from a trusted source.
Delete anything suspicious immediately and forget about it - There are too many serious scams out there these days to take any risks.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5 · ‎04-09-2014

I strongly suggest that you do not open anything that you do not know that comes from a trusted source.
Delete anything suspicious immediately and forget about it - There are too many serious scams out there these days to take any risks.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎04-09-2014

Thank you very much

Anonymous · ‎04-09-2014

Good advice for anything sent both to your phone or computer.

MI5 · ‎04-09-2014

Happy to help....
Just out of interest was the message received by text or email and any indication of who sent it?
or did the message say "bug report generated"?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Cleoriff · ‎04-09-2014

@MI5 wrote:
Happy to help....
Just out of interest was the message received by text or email and any indication of who sent it?
or did the message say "bug report generated"?

Never thought of that one Rich..I presume 'bug report generated' would mean they were informing you if all was clear...or not?

Veritas Numquam Perit

MI5 · ‎04-09-2014

It is possible to generate your own bug report by holding power + volume Up on some phones but it would not be "sent" to your phone, it would just appear in the notification screen.....

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Cleoriff · ‎04-09-2014

Thank you for that info....

Veritas Numquam Perit

MI5 · ‎04-09-2014

No probs

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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