This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Bolt On?

Go to solution
Joynesy
Level 1: Joiner
  • 5 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎26-03-2025 15:05

on ‎26-03-2025 15:05

Hi,

Sorry probably my ignorance but have o2 changed the rules regarding Bolt On? I can only seem to buy 100mb at a time for £5.50- when previously I could buy 2gb, 5gb etc? Anyone know?

Thanks in advance,

Ian

Message 1 of 16
1,359 Views
0 Kudos
15 REPLIES 15

Go to solution
MI5
Level 94: Supreme
  • 152719 Posts
  • 652 Topics
  • 29148 Solutions
Registered:

‎26-03-2025 16:14 - edited ‎26-03-2025 16:17

‎26-03-2025 16:14 - edited ‎26-03-2025 16:17

@Joynesy @Joynesy 

I just tried on the web and it's working fine.

 

Image 26-03-2025 at 16.17.jpeg

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 11 of 16
440 Views
0 Kudos

Go to solution
TallTrees
Level 52: Innovator
In response to MI5
  • 13680 Posts
  • 121 Topics
  • 410 Solutions
Registered:

on ‎26-03-2025 16:21

on ‎26-03-2025 16:21

I was using my mobile phone @MI5 

Don't think of PC 

Thank you for your advice will use PC for data Bolt On next 



HAPPINESS IS BEE SHAPED

Message 12 of 16
437 Views
0 Kudos

Go to solution
jonsie
Level 94: Supreme
  • 96592 Posts
  • 614 Topics
  • 7190 Solutions
Registered:

on ‎26-03-2025 16:28

on ‎26-03-2025 16:28

Both the app and web are working fine for me

WEBWEBMY O2MY O2

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


Message 13 of 16
422 Views

Go to solution
MI5
Level 94: Supreme
  • 152719 Posts
  • 652 Topics
  • 29148 Solutions
Registered:

on ‎26-03-2025 16:41

on ‎26-03-2025 16:41

App working for me too.

Must have been a temporary glitch.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 14 of 16
418 Views

Go to solution
TallTrees
Level 52: Innovator
In response to jonsie
  • 13680 Posts
  • 121 Topics
  • 410 Solutions
Registered:

on ‎26-03-2025 16:50

on ‎26-03-2025 16:50

Thank you for your help too  😊 @jonsie 

 



HAPPINESS IS BEE SHAPED

Message 15 of 16
410 Views

Go to solution
Mi-Amigo
Level 47: Going Places
  • 26186 Posts
  • 914 Topics
  • 0 Solutions
Registered:

‎02-04-2025 16:45 - edited ‎02-04-2025 16:48

‎02-04-2025 16:45 - edited ‎02-04-2025 16:48

I`m having the same problem/issue today - Wed 02 April. Only allows me to buy Bolt On of 1GB.

Tried logging off; logging back on but no change. Using laptop with Windows 10 and Chrome.

Hopefully only temporary blip - otherwise I`ll run out of data before renewal on 12 April which will affect WRQ on here but more importantly access to carers and online shopping etc.

Any advice would be most welcome.

Thanks

animated-elephant-image-0327



Girl in a jacket


Some people see things as they are and ask "Why?"; I dream of things that never were and ask "Why not?"
Robert Kennedy.

Message 16 of 16
120 Views
0 Kudos
Top Kudoed Authors
View All
Top