cancel
Showing results for 
Search instead for 
Did you mean: 

Roaming in Canada

Canada9273
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

I’m roaming in Canada I have all required bolt ons but calls aren’t working and data isn’t really either, I have checked my iMei number it’s comparable I’ve turned wifi and 4g calling still can’t make calls

Message 1 of 2
225 Views
1 REPLY 1

MI5
Level 94: Supreme
  • 148313 Posts
  • 638 Topics
  • 28402 Solutions
Registered:

@Canada9273 

Some things to try:
Check data roaming is on in phone settings.
Manually search for another network
Reboot the phone
Turn off 5g in network settings
If you have an iPhone change your data APN to "mobile.o2.co.uk"
If still not working then contact O2 to remove the Roaming bar on your account.
If you message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG) , they should be able to help you with this.

Guide: Roaming MegaGuide 

USA - Roaming with O2 

Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 2
197 Views