Apple
Get help with your iPhone or iPad from other community members.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 9698 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 383556 Views
  • 4 replies
  • 0 kudos

Serious security problem on O2 network

Serious security problem on O2 network. When my phone number is dialled, the caller does not reach me, instead the phone defaults to a message selling products and services in various languages. I have changed to an e.sim and it makes no difference. ...

copepod by Level 1: Joiner
  • 533 Views
  • 3 replies
  • 0 kudos

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 9698 Views
  • 26 replies
  • 2 kudos

Resolved! New iphone 15 pro max

Hi was meant to be getting an new iphone 15 promax today but has not arrived.i have e-mail and texts to prove it. but i fell i have been hacked again. So if someone could please tell what is happening i would appriecate it. thanks Jim.

4g

My I Phone 7 is set in mobile data to 4G. Out & about today only showing 3G so unable to send or receive. David

DavidB2 by Level 1: Joiner
  • 367 Views
  • 1 replies
  • 0 kudos

Resolved! Apple Watch ultra data roaming does not work

Hi I have an Apple Watch ultra , cellular works fine on the watch in UK , however I’m now in Germany , my iPhone and data roaming works fine , but data roaming on watch doesn’t work , I have unpaired & repaired my watch , reset networks settings too ...

MooseD by Level 1: Joiner
  • 10670 Views
  • 15 replies
  • 1 kudos

30 day sim

Can I get a 30 day sim with unlimited data for £36 and have it only for one month? I don't have wifi for a month, but it says you have to cancel 30 days in advance so would that mean it charges me twice even if I cancel straight away?

Jack39 by Level 1: Joiner
  • 569 Views
  • 3 replies
  • 0 kudos

Resolved! Apple Watch - Code 14 when setting up mobile service

My Apple Watch is displaying the message ‘Oops, something went wrong. Try again and if the problem continues call 202 for free from your O2 mobile, quoting reference code 14’ when I am trying to connect the watch to my Mobile Service. I have tried ca...

MeganKB by Level 1: Joiner
  • 651 Views
  • 3 replies
  • 0 kudos

Resolved! Number on O2 account correctly changed but not on my phone itself

I recently had a transfer of ownership from my mother’s O2 account to create my own, this meant keeping the same phone number. I called and got it successfully transferred onto my account but my iPhone still says my number is the temporary one that c...

Oz02 by Level 1: Joiner
  • 497 Views
  • 1 replies
  • 0 kudos