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Resolved! New contract

Hi ordered a contract online and not able to track it as says I have no products

Diane66 by Level 1: Joiner
  • 75 Views
  • 1 replies
  • 0 kudos

Resolved! Phone stopped working

My iphone 12 mini (11mths old) has stopped working altogether. I have tried the soft reset which didn't work. I cannot do the factory reset as my phone will not switch on. I have spent since Monday going round and round in circles on the O2 website. ...

Ed6 by Level 1: Joiner
  • 117 Views
  • 1 replies
  • 0 kudos

Resolved! Old Series 5 watch.

Hi, My old series 5 watch was destroyed by a forklift at work and it’s unrepairable it’s totally knackered. But the problem I have is because I haven’t paid it for the 2 months they’ve cut me off and I can’t use my phone. Any help or suggestions on w...

James37 by Level 1: Joiner
  • 87 Views
  • 1 replies
  • 0 kudos

Resolved! Ordered iphone 12 2 weeks back and not recived

I have ordered Iphone 13 2 weeks back and still not receive it. When calling on o2 customer care no one is picking the call. Not sure what is the status of my mobile.

Abhi by Level 1: Joiner
  • 119 Views
  • 3 replies
  • 0 kudos

Resolved! Orders are taking way too long

I made an order on an iphone 13 Pro and it wasn't until I finally figured how to speak to support that I was told the order could take up until the 20th!?! I know there are worldwide shortages but its the integrity lacking in the online services. Hum...

Resolved! New customer

Good morning, I’m trying to purchase and Apple Watch through o2. I am a new customer and understand I need an account so I have purchased a sim only contract. How long before I can add my Apple Watch?

Resolved! Iphones Out Of Stock For Long Time

Placed an order for Iphone 11 back in October. Still says awaiting stock. This is an Xmas gift. Any chance it will arrive before Xmas?

Resolved! The iPad I've ordered is out of stock

I've ordered an iPad pro but it's out of stock I've know idea how long it will take . Would o be better off cancelling and getting a different tablet ?

Bizzo by Level 1: Joiner
  • 131 Views
  • 1 replies
  • 0 kudos