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Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 8843 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 378495 Views
  • 4 replies
  • 0 kudos

Error code 14 on Apple Watch ultra

Hi - I’m getting the dreaded error 14 (and error 15) when trying to connect my iwatch ultra. Any ideas as to how this can be resolved? Tried multiple resets and also called 202 but nobody seems to have an answer. Many thanks!

R_mapara by Level 1: Joiner
  • 531 Views
  • 3 replies
  • 0 kudos

Insurance

Hello! I would like to ibnsure my phone from theft and tech issues. I have an Iphone 15 pro 128 GB that I bought 22 of September 2023Can I please have a quote for this from O2?Thank you very much in advance!

Nataliia by Level 1: Joiner
  • 473 Views
  • 2 replies
  • 0 kudos

Resolved! Sim not working In new phone

Hi I’m upgrading from a iPhone pro max to a iPhone 14 Pro Max and I’ve just had a new sim but it dose not work in my new phone it has been unlocked do I need to download new carrier settings ? If I put my sim back in my old phone it works fine

Calls

Why was my 4G calls turned off today on my account by 02 

Barber123 by Level 1: Joiner
  • 477 Views
  • 2 replies
  • 0 kudos

Resolved! Billing

Hi ive been cut iff and i need my ohone back on for work i can pay the bill on the 20th would this be possible

iMessage

Bought new iPhone from O2 on 1st April Gave PAC code in store (from EE). Port confirmed via text on the 3rd April at 5:30pm. Able to text on my number from this phone but not iMessage. Says activation unsuccessful. Tried so far: turned phone off and ...

AM929292 by Level 1: Joiner
  • 644 Views
  • 3 replies
  • 0 kudos

Resolved! Upgrade

I am trying to upgrade my phone but have lost my sim so unable to receive the code in order to buy the upgrade. Is there any other way I can receive the code as I don’t have access to that phone number right now

Esim

I have a new iPhone 15 and have put my O2 sim in. It is not supported and I need an esim

IPhone data profile

Could someone provide a data profile for an iPhone, that when installed, populates the correct data settings to your phone This is a giffgaff profile https://www.giffgaff.com/iphone-app/giffgaff-apn-settings.mobileconfig Is there anything similar to ...

Sloz999 by Level 1: Joiner
  • 1015 Views
  • 6 replies
  • 0 kudos

Malta data roaming

I’m just back from Malta and was unable to use my data roaming. I tried solutions offered by customer services and the solutions on this forum. I migrated from Virgin last year. With virgin I never had problems in Malta or any European countries. Has...

Lindam1 by Level 1: Joiner
  • 928 Views
  • 5 replies
  • 0 kudos