Get Help with Apple Devices

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Apple Watch roaming

As of Apple Watch software version 9.1 roaming is now supported. Do o2 have plans to adopt and create an add-on for this?apologies if this is a repost.

Resolved! Internet not working abroad

I am in O2 Travel & always use internet abroad. Since arriving in Slovakia yesterday the internet hasn't worked at all even though it says 3g at the top of my phone. I am using the o2 SK network. Every time I try to select another network it says "no...

My order phone

Hello I subscribed for new phone and I don't receive any reply from the company

Resolved! faulty airpods

I bought some airpods last year and the sound quality is very poor and even on phone calls, the other person can barely hear me

Order finance query

I’ve ordered apple AirPod max on finance and I’m waiting to see if it’ll be accepted. When will I know. It’s nearly been 24 hours and still no response.

Resolved! How do I unblock my iPhone and take adult block off

I can’t access adult content

New device

i have ordered a new phone yesterday due to be delivered today but it said i will be contacted hence me paying the delivery price already and the upfront cost

Resolved! End of contract

Hi i would like to end my contract for my iPad.

Resolved! Apple watch mobile plan please wait 24 hours or call 02 on 202 quoting error code 08

I’ve just revert swapped from an physical sim to an eSIM and now it seems I can’t set up my mobile plan on my watch ultra 2, it’s irritating as I’m playing for that plan and not being able to use it, 02 customer service doing naff all to help and at ...

Changing tariff

Hello. I wanted to ask you if I am able to reduce my 30GB to the lowest GB? As I am not in the UK now, and I am not using those 30GB. I want to pay less. I have tried to change it but it shows 75GB and over not lower thank you

O2

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