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Resolved! Cancel

Hi I ordered a Apple Watch and I’m looking to cancel my order 

Brandon34 by Level 1: Joiner
  • 102 Views
  • 1 replies
  • 0 kudos

Resolved! iPhone 12 - Green Screen

Hi everyone, thought this might be the best place to post. I got my iPhone 12 on a two-year contract last November - so I believe it's still under warranty. I was using my phone last night and the screen start flashing white randomly. I woke up this ...

raaaaach by Level 1: Joiner
  • 143 Views
  • 1 replies
  • 0 kudos

Resolved! I'm trying to return an accessory

Hi, there I'm trying to return an accessory and have been searching the o2 website for days, for a way to contact someone. I still haven't found any way of contacting to have resorted to posting on here. I'm not actually an o2 customer but purchased ...

Resolved! item brought

hi i brought a airpod pro on monthly payment but i have problems with my airpod it has started making crackling noises and i started using them since two days ago

anusha by Level 1: Joiner
  • 103 Views
  • 1 replies
  • 0 kudos

Connecting iPhone to Data Services

Settings are usually obtained from the simcard or sent by O2 to the phone.If you are having data connection issues there are different options to try.First try cleaning the simcard and rebooting the phone.Try a soft reset by holding down the sleep an...

jonsie by Level 94: Supreme
  • 129636 Views
  • 14 replies
  • 4 kudos

Resolved! Regarding my AirPods order

Hello I have ordered AirPods Pro fro o2 online as a guest login from 23rd September. My order address was [Personal details removed] I didn’t get any order confirmation from you and I lost my money and I didn’t get any product also

Aslam by Level 1: Joiner
  • 132 Views
  • 1 replies
  • 0 kudos

Resolved! My order I phone 11

Hi we are still wateing on the delivery of the I phone 11 when will it arrive please as its bin a long time?

Iven by Level 1: Joiner
  • 104 Views
  • 1 replies
  • 0 kudos

Resolved! sms problem with iPhone 8

I can only send sms messages from my iPhone 8 to Android users if they have already sent a message to me. On my phone the message seems to have been sent (i.e. no red "Not delivered !" error) but the Android user doesn't get the message. Messages to ...

tel1 by Level 1: Joiner
  • 115 Views
  • 1 replies
  • 0 kudos

Resolved! 4G Calling iPhone 13 Pro Max

I have upgraded my iPhone 11 Pro Max to a 13 Pro Max. iPhone purchased directly from Apple. I moved my O2 sim over and setup with no issues. A week later I changed my tariff with O2 to include 5G and was sent a new sim which I have now swapped to. I ...

GrahamR81 by Level 1: Joiner
  • 162 Views
  • 1 replies
  • 0 kudos