on 21-08-2013 20:23
on 21-08-2013 20:23
Solved! Go to Solution.
on 21-08-2013 21:26
on 21-08-2013 21:26
I believe all S4's are 4G ready, but as you just updated your contract, you could be out of luck when the 4G rollout begins. If your sim card says 4G on it, then it's ready, but I don't think you will be able to upgrade to a 4G contract until your current contract runs out. As you only updated a few days ago, you may be within the 7 working days to change your mind. Bear in mind that 4G will only be available in limited areas when it first rolls out. I suggest you call Customer Services on 202 from your mobile to see if you have any options open to you.
on 21-08-2013 21:26
on 21-08-2013 21:26
I believe all S4's are 4G ready, but as you just updated your contract, you could be out of luck when the 4G rollout begins. If your sim card says 4G on it, then it's ready, but I don't think you will be able to upgrade to a 4G contract until your current contract runs out. As you only updated a few days ago, you may be within the 7 working days to change your mind. Bear in mind that 4G will only be available in limited areas when it first rolls out. I suggest you call Customer Services on 202 from your mobile to see if you have any options open to you.
21-08-2013 23:57 - edited 21-08-2013 23:58
21-08-2013 23:57 - edited 21-08-2013 23:58
You will need a 4G tariff and they aren't being launched until 29th August.
You may have to cancel your contract within 7 days and start again.
It's a pity you didn't come here for advice first.
on 27-08-2013 19:04
27-08-2013 23:44 - edited 27-08-2013 23:46
27-08-2013 23:44 - edited 27-08-2013 23:46
Unless you have a 4G contract (and they haven't been released yet) you will not get 4G on your phone.
There maybe an option to add it but we won't know until 29th when it starts.
More in the FAQs here: