Welcome to the O2 Community

Has your question already been answered? See the community FAQ's
Reply
Level 1: Joiner
Posts: 2
Registered: ‎22-12-2018
Accepted Solution

4G Calling on Huawei P20?

On a pay monthly contract, but bought the P20 from somewhere else (i.e. not from O2) and there is no option that I can find in settings to enable VoLTE/4G Calling in the settings. This is on EMUI 9 (so Android 9/Pie). Is there a way to get this working? The account has 4G Calling enabled (but I've not tried yet to disable and re-enable it).

 

I know it's not listed on the list of supported devices, however his O2 Guru Device Help page for the P20 implies it's doable (at least if the phone was bought from O2).

Posts: 83,387
Topics: 512
Solutions: 10,215
Registered: ‎04-04-2012

Re: 4G Calling on Huawei P20?

@Incarniac O2 firmware is required so not possible unless bought directly from O2.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
Community Manager
Posts: 2,992
Registered: ‎18-04-2018

Re: 4G Calling on Huawei P20?

Good morning @Incarniac, I hope the information above answered your question but please do let us know if there's anything else we could help with slight smile

Check out some of the recent discussions:
Tech for hearing impairment or sign language
How do you boost your productivity? Share your tips!
Which O2 Academy gig are you most interested in this year? Check out what's coming up and let us know which gig you fancy!

signature
Level 1: Joiner
Posts: 2
Registered: ‎22-12-2018

Re: 4G Calling on Huawei P20?

It does, thank you, and was what I was suspecting (but hoping otherwise) - I won't ask if the P20 (non-O2) will at some point get VoLTE because no network will make any promises or give timelines for that kind of stuff Smiley Wink