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FAQs: Android devices

Hi all, welcome to the Android devices board! Here you can ask questions related to Android devices and get answers from other members of our Community. You can also post a review of your current Android device. If you're new and want to know more ab...

Marjo by Former Staff
  • 6938 Views
  • 2 replies
  • 2 kudos

Resolved! Backing up phone

Hi , I smashed my S8 Samsung screen accidental. I have insurance but still have to pay for £60 for excess could someone explain what the excess is for? Also I'm looking to back my phone up, how do I do this?

Anonymous by Not applicable
  • 2884 Views
  • 7 replies
  • 0 kudos

Resolved! reception non existant

My posr code now tells me I will not get 4G . why am I paying for it. I ger 2G basix and intermitted.

RonnieD by Level 1: Joiner
  • 2860 Views
  • 1 replies
  • 0 kudos

Resolved! Pac code

I’m at the end of my contract and want to switch providers but want to keep my original number im told I need a pac code from o2 any ideas on where I can find this.Any help would be mostly appreciated thank you.

Anonymous by Not applicable
  • 5080 Views
  • 8 replies
  • 0 kudos

huawei p10 plus

HiJust wanted to know if the Huawei P10 plus was going to be available to buy or if it's only the standard P10 that is being offered.Many thanks

Anonymous by Not applicable
  • 3381 Views
  • 9 replies
  • 0 kudos

Samsung A3 after update can't download. Can't get onto Google Play

I updated my Samsung A3 last week, since then I cannot get onto Google Play services. It says its being updated but this has been days and days. I've cleared cache and data. I have a feeling I'll have to reset to factory settings. can anyone advise p...

Anonymous by Not applicable
  • 2717 Views
  • 21 replies
  • 0 kudos

Resolved! Wifi calling button

I have enabled wifi calling with o2. When i follow the video guide it says to go to settings, connections and turn wifi calling on but i cant find a button that says that

Anonymous by Not applicable
  • 3769 Views
  • 8 replies
  • 0 kudos

Recovering deleted photos

Hi all, I have a samsung a3 and I have accidently deleted my photos on it!!!!!!!! Is there a safe way to recover them please? Thanks very much in anticipation

Anonymous by Not applicable
  • 1967 Views
  • 3 replies
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WiFi Calling S7 Edge and Firmware

I am not happy! TuGo never worked properly for me and now to get my S7 Edge working on WiFi calling I have to take O2 firmware and apparantly this requires a trip to a shop. Does anyone have experience of this? 1. What danger is there to the phone/co...

Anonymous by Not applicable
  • 3372 Views
  • 18 replies
  • 0 kudos

Phone blocked

I have recently been to New York and understandable, I've incurred roaming charges. O2 in all of their wisdom then decided to block my phone. I've basically got a very expensive camera. I've live chatted with them and the person on the other end said...

Anonymous by Not applicable
  • 1569 Views
  • 3 replies
  • 0 kudos