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FAQs: Android devices

Hi all, welcome to the Android devices board! Here you can ask questions related to Android devices and get answers from other members of our Community. You can also post a review of your current Android device. If you're new and want to know more ab...

Marjo by Former Staff
  • 6932 Views
  • 2 replies
  • 2 kudos

Wifi speed on Sony XA1 Ultra

Hi, just picked up a new Sony XA1 Ultra yesterday, like the phone but have a problem with wifi. On my work phone (iphone) I am getting 50mbps from the wifi connection at home however with the XA1 I am only getting 20mbps. Anyone else had this issue? ...

mac_111 by Level 1: Joiner
  • 3253 Views
  • 9 replies
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Moto G5! Gmail issue

Everything all set up.. receiving notifications for everything except gmail.checked the net and they all say the same.. auto sync emails.. this is checked but still nothing.. wondering if it’s an Android 7.0 issue or something else I’m not aware of.....

Anonymous by Not applicable
  • 1972 Views
  • 4 replies
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Resolved! OTA updates for Pixel 2 XL

On the Google Pixel Community Boards, it seems that UK owners of the Pixel 2 XL who use O2 are not able to receive security patch updates OTA, without removing the sim and doing a factory reset each time. Apparently no such problems with EE. Anyone h...

hayw77 by Level 3: Thinker
  • 4878 Views
  • 22 replies
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Xperia XZ looks like it's getting an update, rolling now in some countries

Just one of those annoying reminders. I thought I'd leave the old thread alone now, since it started off with discussion about Android 7.1.1, and XZ users have had Oreo for a short while now; well... unless they didn't want it, or flashed a custom RO...

GUK by Level 3: Thinker
  • 2065 Views
  • 2 replies
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Resolved! Security Updates on Galaxy S7 Edge

I have an o2 Samsung Galaxy S7 Edge. I have not had any software updates / security patches since 1st April 2017. I believe that there should have been a number of updates since then. Does anyone have any info on this? Has anyone been getting softwar...

Anonymous by Not applicable
  • 4009 Views
  • 12 replies
  • 0 kudos

Resolved! Galaxy S6 Broken

Hello, I have a Samsung Galaxy S6 64gb which has been working perfectly fine, until it updated overnight on Sunday. When I came to turn my phone on Monday morning it wouldn't. The screen doesn't come on and the LED is just constantly blue. Has anyone...

Anonymous by Not applicable
  • 3064 Views
  • 3 replies
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Resolved! Backing up phone

Hi , I smashed my S8 Samsung screen accidental. I have insurance but still have to pay for £60 for excess could someone explain what the excess is for? Also I'm looking to back my phone up, how do I do this?

Anonymous by Not applicable
  • 2883 Views
  • 7 replies
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Resolved! reception non existant

My posr code now tells me I will not get 4G . why am I paying for it. I ger 2G basix and intermitted.

RonnieD by Level 1: Joiner
  • 2860 Views
  • 1 replies
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Resolved! Pac code

I’m at the end of my contract and want to switch providers but want to keep my original number im told I need a pac code from o2 any ideas on where I can find this.Any help would be mostly appreciated thank you.

Anonymous by Not applicable
  • 5080 Views
  • 8 replies
  • 0 kudos