on 16-12-2020 12:22
Hello,
The second sim slot on my S20 does not seem to work. I have tried multiple sims in it, including 2 known working o2 sims but it dosent detect the sim card, is this a known problem?
Thanks,
on 16-12-2020 12:27
I thought the S20 sold by O2 was only single sim?
Isn't the other slot for an SD card?
on 16-12-2020 12:28
on 16-12-2020 12:28
Hi, it can fit an SD card or a 2nd sim, theres options for the 2nd sim in the settings so i assumed it supported it, i thought it was only the US version that were single sim?
on 16-12-2020 12:31
on 16-12-2020 12:31
2nd sim is an eSim I believe.
on 16-12-2020 12:32
on 16-12-2020 12:32
eSim help here https://www.o2.co.uk/help/device-and-sim-support/esim
on 16-12-2020 12:32
on 16-12-2020 12:32
Thanks, why is there a physical second sim slot then? It has the cutouts for a sim card, and it fits perfectly? When i researched this phone before i purchased it said it supported two physical sim cards 😕
on 16-12-2020 12:33
on 16-12-2020 12:33
This is direct from the Samsung site:
on 16-12-2020 12:35
on 16-12-2020 12:35
It's Nano sim and eSim.
Sim TypeDual Sim
Nano Sim & eSim |
Yes |
https://www.o2.co.uk/shop/samsung/galaxy-s20-5g#contractType=paymonthly
on 16-12-2020 12:37
on 16-12-2020 12:37
Thats bizarre, the person on o2 chat is now saying it should work? And that 2 sims are in fact supported?
on 16-12-2020 12:39
on 16-12-2020 12:39
Must be faulty then.
Maybe chatting to Samsung is a better idea?