cancel
Showing results for 
Search instead for 
Did you mean: 

10.1 p30

paul_82
Level 1: Joiner
  • 6 Posts
  • 2 Topics
  • 0 Solutions
Registered:

is it normal having to wait over 3 weeks for an update?.. i get its done in batch's but the 2 other p30's that are used in the house updated in june

Message 1 of 6
350 Views
5 REPLIES 5

O2Leyla
O2 Support
O2 Support
  • 75 Posts
  • 1 Topics
  • 8 Solutions
Registered:
Hello Paul_82, can you please be a little more specific and I will hopefully be able to assist you further, do you mean you are awaiting your upgrade upgrade to arrive?
Message 2 of 6
343 Views

MI5
Level 94: Supreme
  • 122401 Posts
  • 609 Topics
  • 19095 Solutions
Registered:

@paul_82 

Have you tried manually upgrading the firmware? 

Is the phone running O2 or generic firmware?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 3 of 6
324 Views

paul_82
Level 1: Joiner
  • 6 Posts
  • 2 Topics
  • 0 Solutions
Registered:

i have tried to update via the settings,support app and also the hisuite software.. in unsure on how to check wether the the software is o2's or geneic.

Message 4 of 6
304 Views

paul_82
  • 6 Posts
  • 2 Topics
  • 0 Solutions
Registered:

the post is regarding emui 10.1 update 

Message 5 of 6
303 Views

MI5
Level 94: Supreme
  • 122401 Posts
  • 609 Topics
  • 19095 Solutions
Registered:

@Chris_K is best to advise you @paul_82 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 6 of 6
299 Views