Make sure the box at the top of the mobile networks page is ticked to say use "mobile data". Then open the access point names tab and make sure you have a green dot next to "o2 mobile web". Just touch the circle to activate it. If all this fails, whilst still in access point names, press menu then choose "reset settings" then select o2 mobile web after choosing your payg or contract tariff from the pop up menu. You might need to restart the phone after resetting the apn's.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
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