on 31-01-2021 12:36
on 31-01-2021 12:38
on 31-01-2021 12:44
on 31-01-2021 12:44
@Oleg Try this https://community.o2.co.uk/t5/How-to-Guides/Self-help-guide-Is-the-network-down-for-me-or-everyone/b...
follow all the steps etc
on 31-01-2021 12:44
on 31-01-2021 12:44
You'll need to call customer service.
Numbers here Guide: Coronavirus Community Help and Support
When it comes to the reason you are calling stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say "Upgrade", "Lost/Stolen" or "Fraud" if you have to, to get put through to someone.
8.00am is the best time to call if you can.