Missing devices

[Becci80]

I have just logged on after a couple of months and my main pay monthly phone, iPad and Apple Watch are no longer on my account, only the pay as you go sim for my son…

[MI5]

@Becci80 

O2 have messed up a system update which is effecting thousands of customers.

This is a customer to customer community, not O2, so we cannot access your account, sorry.
You need to contact O2.
Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (X) (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202 (contract) 4445 or 0344 8090222 (PAYG)

Guide: How to find help & contact O2