Access For All
A place to find out all about O2’s Accessibility options, get support and share experiences. Any feedback and ideas are welcome.
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Forum Posts

Android Accessibility Videos 📱

Here are some Android Accessibility videos These are guides on how to use hearing aid support, voice access, sound amplifier and many other functions and features that you can utilise on your Android device. We hope that some of these videos can be u...

RafaC by Former Staff
  • 5171 Views
  • 0 replies
  • 0 kudos

Apple Accessibility Videos 📱

Below, are some of Apple's very own accessibility videos for the iPhone. From using your iPhone without seeing the screen, to adapting gestures to your physical needs, discover how the accessibility features built into your Apple devices can help you...

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lewys-gp by Former Staff
  • 7499 Views
  • 3 replies
  • 2 kudos

A guide to personalising your phone

Hi everyone, Have you ever struggled to read your text messages because of the font being too small to read? Or wondered if elements on your device's display could be bigger, smaller, darker or brighter based on your personal preference? There are ma...

Adjusting Text Size on Android - step 1 Adjusting Text Size on Android - step 2 Adjusting Text Size on Android - step 3 Adjusting Text Size on Android - before
Marjo by Former Staff
  • 12070 Views
  • 12 replies
  • 4 kudos

Access For You: Registration

Hi everyone, If you would like to register for our Access For You service please send us a private message* with the following details and one of our team will get back to you. *In order to send a private message you will need to sign in with your My...

Access for All logo
EmilieT by Former Staff
  • 31026 Views
  • 0 replies
  • 3 kudos

Access For All

Hi everyone, Welcome to the Access For All board! In this space, you will be able to find out all about O2’s Accessibility options, get support and share experiences. All feedback and ideas are welcome, and if you're not sure where to start here are ...

Access for All logo
EmilieT by Former Staff
  • 9919 Views
  • 7 replies
  • 1 kudos

Name Change

Who do I email to update my name change please. I've been contacted to provide evidence of my name change but there was no email address to send the documents to?

Sammi72 by Level 1: Joiner
  • 169 Views
  • 1 replies
  • 0 kudos

Texts

Hi how do I stop o2 from texting me at 2am.thanks

Resolved! How can I trust callers from O2?

Hello, I keep getting calls from people claiming to be from O2 but how do I know? Today the caller was a male with an Indian accent. The number he called from was 01234672675.He told me about a discount for O2 customers.Then he asked me to confirm my...

Resolved! Airtime rewards

I was made aware of Airtime rewards and so signed u on the website - I was made aware that there was an APP too so i downloaded that on my mobile (the one used to create the airtime rewards account on the website) and t seemed I had to go through the...

Mole888 by Level 1: Joiner
  • 455 Views
  • 3 replies
  • 0 kudos

Getting in touch

Can anyone tell me how on earth you get to speak to someone at 02? I have called, hung on for over an hour, called again, been cut off, customer service is appalling. Any tips?

Irayne by Level 1: Joiner
  • 196 Views
  • 1 replies
  • 0 kudos

Data bar

Has anyone else had a problem with a data bar being put on your account and it can’t be removed ? I’m been having terrible problems with the so called experts at O2 since I returned from Australia on 19/01/24 and no one seems to have a resolution. Ph...

KSD by Level 1: Joiner
  • 343 Views
  • 4 replies
  • 0 kudos