Galaxy buds2 pro code

[Kamila07]

I have contacted you about 5 times about this matter already. I have also send a complaint on the 22nd of August and I should receive reply in a week time, unfortunately no one has contacted me. I've ordered Samsung Galaxy s23, about 3months ago, it comes with the offer. I should receive an unique code for Galaxy Buds2 pro, so I can purchase/redeem them for £1.
I haven't receive that code yet. Does anyone still waiting for the code? 

[madasaf1sh]

@Kamila07 

This isn't customer services and no one will respond to you. 

You need to wait for the complaints team to come back to you, and its 7 working days from when the complaint went in so beginning of September to expect a response.

[Kamila07]

I know that this is not a customer srevice also it has been 9 days since my complaint and no one has responded yet. Just looking for help and suggestions how else I can contact them, or what else I can do to get that code