O2 Community Forum

Word Association.....

Word Association: Read the previous posters word and then write the first thing that comes to mind. Keep it clean.....!! We'll start with..... Elephant

Hi,Desperately trying to find a solution to my SIM swap nightmare! It’s been in ‘processing’ for 7 days now. The store and customer services don’t seem to be able to do anything apart from escalate it to the elusive back end team. How can it take so ...

O2 Default on Credit Profile

Hi all, This story has been very hard a stressful, one of the worst customer experiences I have ever dealt with, numerous calls, emails and letters with no help. The amount of contact I have made is endless. I’ll give you some background. I took out ...

The "What Are You Listening To Right Now" Thread

I was looking for this all over the place but I couldn't find it! Every forum should have one of these! So, here we go! Billy Talent - Red Flag YOUR TURN!

Switch up terms changing 19th July.

Just heard from my local store that O2 Switch up will be 90 days for everyone. Can I confirm is this true and will there be an exit clause thingy as it's a change to the T&C's?

Order stuck on processing

Ordered 2 devices on Saturday for next day delivery. Order never arrived and system says processing it’s Monday now and still processing and expected delivery date was yesterday. multiple calls to customer services and nobody can help just I may have...

Weather

Think we're having bad weather? This is tonight's forecast for the Northeastern US.

I switched to O2 from Vodafone and now can’t receive calls from Vodafone sims

For several months now, my phone hasn't been able to take Vodafone calls. It started with one of my contacts and now there are at least 4 people on my contacts list who are not barred but get the message "this person's phone is switched off" if they ...

Unable to log in to my account

I am unable to log in despite you sending me a code three times my request to log in is denied each time

O2 Reception varies according to phone

I have a conundrum with my personal iphone 12 which is on pay monthly O2. At home (and most other places) I only get one bar of network reception. However my wife's phone (also on O2 pay monthly) gets 4 bars. And my work mobile too (also O2 pay month...