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84,210 Members
1076014posts

Community Activity

Genuine password reset email?

Hi all we had a password email reset link which i don't think we requested. if it was genuine how long would the link say it is valid for? I would expect only 30 mins or something... this says much longer.

o2 toke payment from my account twice!

Hi I'm just having a few problems figuring out as to why o2 has toke their money from me twice. I had made my payment for my bill and they had accepted it but then 2 days later they toke the same amount of me and I'm not sure what for? I gave them th...

Anonymous by Not applicable
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  • 5 replies
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O2 Reception varies according to phone

I have a conundrum with my personal iphone 12 which is on pay monthly O2. At home (and most other places) I only get one bar of network reception. However my wife's phone (also on O2 pay monthly) gets 4 bars. And my work mobile too (also O2 pay month...

Upgrade

Hi, can someone help me with an upgrade please 

KBorw by Level 1: Joiner
  • 33 Views
  • 1 replies
  • 0 kudos

the-international-bolt-on vs O2 Travel Inclusive Zone Bolt On

An observation: when I scroll down this frequently-referenced page:https://www.o2.co.uk/international/using-your-phone-abroadI get to a section that says:Yet clicking inside the red outline takes me to https://www.o2.co.uk/shop/international/the-inte...

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pgn by Level 75: Digital Don
  • 172 Views
  • 6 replies
  • 2 kudos

Word Association.....

Word Association: Read the previous posters word and then write the first thing that comes to mind. Keep it clean.....!! We'll start with..... Elephant

MI5 by Level 94: Supreme
  • 1146250 Views
  • 47344 replies
  • 0 kudos

Mystery SMS "charges when abroad"

According to my Pay Monthly bill this month I've been charged extra for 5 (so far!) SMS messages to the following number while abroad: 07860 019210 I don't recognise the number, I have not sent any SMS while I've been away, and I have no record on my...

Quackduck by Level 1: Joiner
  • 6856 Views
  • 42 replies
  • 0 kudos
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Latest Guides and Reviews

Apple Watch FAQs & Activation Guide

Hello, everybody Another hot topic I've spotted on the Community is members questioning error codes being received when trying to set up their new Apple Watch In response to this, I've created a guide...

37 Comments

Guide - Gift With Purchase

Hey, everybody After a couple of months as Community Manager, I've noticed one of the biggest trends we see from members, are questions on how to redeem their Gift With Purchase after a recent order. ...

76 Comments

Guide to O2 BARs

A glance at the spread and types of questions coming into the Community Forum shows there is a fairly large number of restrictions that can be, or are, applied to a phone, tablet, watch or to an O2 ac...

16 Comments

The Doro 1370 mobile phone

It's all smartphones nowadays, so if you are looking for an 'ordinary' mobile phone with buttons just like the 'old days', and a large clear display or just fancy a change from Nokia then the Doro 137...

9 Comments