O2 Community Forum

Word Association.....

Word Association: Read the previous posters word and then write the first thing that comes to mind. Keep it clean.....!! We'll start with..... Elephant

Hello, I have recently left the UK and hence requested to close my o2 account. On April 26 I have received an email stating that my number was disabled and my final bill will be provided within next 14 days. We are nearing those 14 days deadline but ...

Resolved Fraud Case Money Credited to Wrong Account

I was involved in a Fraud Case back in October 23. Someone had ordered a phone and set up a contract using my details. I was able to contact O2 prior to the phone being sent and report the fraud however it dragged on for months with several letters/e...

O2 Price Promise?

Ok, So I've been a loyal o2 customer for nearly 10 years now, and several of those have been on cotract with them. I was just wondering as I am nearing the end of my contract period, that if I found a cheaper deal (for a phone on their network) would...

Login in my o2

Hi. Can some explain to me why i can’t login in my o2?

O2 Impacting my Credit Score

Hi, I called O2 a few months back because my direct debit had been cancelled following the Virgin Media swap over. O2 reassured me that the direct debit was reinstated, however the Individual I spoke to only reinstated the payment for the phone and n...

e sim

I cant access my 02 account as it wants to send a text to my mobile number - but my phone isnt receiving texts until i can access the account and the qr code to set up the e sim

Why does my phone notify me of a Voicemail when I dont have any Voicemails?

My phone is continuously providing notifications of a Voicemail when I do not have any new VMs. When I click into the VM section there is a blue dot next to Network Provider Voicemail. I have called the number and no further action on the call seems ...

voicemail saying full when empty

My Voicemail is saying full when it's empty. I've changed phones and I've still got the same issue. My phone is iphone 15. I've been onto 02 numerous times over past four months but nothing gets done to fix the issue. Help appreciated.