iPhone 16 & Watch Series 10 Megathread + FAQ's

[Kei-M_O2]

Following on from the recent Apple event we're pleased to announce that the iPhone 16 range is available to buy on O2. See more 👇 for details and shop links.

iPhone 16

iPhone 16	iPhone 16 Plus	iPhone 16 Pro	iPhone 16 Pro Max

Apple Watch Series 10 & Watch Ultra 2

Apple Watch Series 10	Apple Watch Ultra 2

[ITFCJosh]

I thought it was DHL could be wrong

[jmilner]

@ITFCJosh 

I'm not sure haha thinking about it your probably right. Any updates on yours? Woke up to a notification from DPD saying its on It's way to my local depot so hoping i get it today, just waiting for a time slot so fingers crossed.

[Cleoriff]

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@Bloodangelz wrote:

How is everyone getting status updates? I can’t even get into the app 😞 

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@Bloodangelz 

Have you tried deleting the app and reinstalling? If that doesnt work, your My O2 needs a reset by O2.

Either call or use social media (Which is UK based.)

Message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG) , they should be able to help. Or call them on 202 or 0344 809 0202 (contract)

If you do use social media, send them a DM so you can put all your details in.

[Bloodangelz]

Yeah I’ve tried uninstall/reinstall … but still the same.

I will ask them to reset it, thanks 

[madasaf1sh]

@Bloodangelz 

The best way is through the website rather than the App, as it seems to be more reliable than the app, as I use it more than the App

[WhufcJB]

Haven’t had an update on my delivery status all weekend. Still saying 2 weeks away when it should be down to the last week. Anyone else ordered on 14th around 10am got a similar timeline?

ordered 16PM BT 256gb

[garetc]

I ordered on 13th at 16:30 over the phone, managed to get on and confirm/accept the order later that evening. Had a few emails and messages last week to say my order had been delayed, still says 2-weeks on the estimated delivery time.

Hopefully there’s a load of activity on Tuesday again! 

Orders 16 Pro Max 1TB in NT.

[Locky]

I ordered on 13th around 18:00 roughly down to 1week to go but that was last week yet to hear anything ordered Pro max BT 256GB

[ITFCJosh]

ignore this message iPhone is ready to collect yay 🥳 

[Denis5]

 No device yet!!!

DHL tracking number not working, saying that is waiting for the carrier to pick up.

Anyone having this issue?