iPhone 16 & Watch Series 10 Megathread + FAQ's

[Kei-M_O2]

Following on from the recent Apple event we're pleased to announce that the iPhone 16 range is available to pre-order on O2. See more 👇 for details and shop links.

iPhone 16

iPhone 16	iPhone 16 Plus	iPhone 16 Pro	iPhone 16 Pro Max

Apple Watch Series 10 & Watch Ultra 2

Apple Watch Series 10	Apple Watch Ultra 2

Questions?

We're updating our website and we'll also curate some FAQs below.

[ITFCJosh]

Mine still says processing 

estimated delivery out to 3 weeks 

hopefully get it quicker than that 🤩

[Benlfc]

@jmilner my tariff has been updated, although I haven’t received any emails/texts the order tracking in MyO2 shows it’s in transit has has been like that since Monday evening. Mine is click and collect 

[Roblfc]

Mines in transit with tracking number...says on my O2 order page delivery date 20th and order completed 

But when I checked the tracking it's showing estimated delivery Monday 23rd...even though they collected it this morning at half 10...

[jmilner]

@Benlfc Yeah i've done switch up for home delivery as was a nightmare trying to do it in the store, my delivery time briefly went down to 3 weeks paired with an email and then went back up to more than 4 without an email. I've also still got the option to cancel but fingers crossed it's not gonna be more than 4 weeks.

[madasaf1sh]

@jmilner 

Mine did that until the phone was dispatched and then all of a sudden o2 notificationageddon happened, so think its just waiting for everything to catchup 

So unfortunately it seems like a new "feaure " of the 360 platform... aka confuse the customer

[jmilner]

@madasaf1sh  Keeping my fingers crossed for the emails soon.

[Jamesr181]

I still have no updates. Ordered on pre-order day at 1:45. Confirmation text saying order successful straight after. Nothing since. My order still says processing with an estimated delivery date of tomorrow but I have heard nothing and still gives me the option to cancel. I am not hopeful that it will come tomorrow. 

[Benlfc]

@Roblfc home delivery?

[Roblfc]

Yeah as in delivered to my house lol

[madasaf1sh]

I know on one of the Apple Forums, some people in NI on other networks are showing as Monday, that is the only thing I can think of...

If you dont live in NI then it could be delays at DPD or DHL