iPhone 15 & Watch Series 9 Megathread + FAQ's

[Chris_K]

We're pleased to announce that the iPhone 15 range is now available to order on O2, along with the Apple Watch Series 9 range, including Watch Ultra 2! See more details and shop links below ➡️

iPhone 15

Links for Pay Monthly customers
iPhone 15	iPhone 15 Plus	iPhone 15 Pro	iPhone 15 Pro Max
Links for Business customers
iPhone 15	iPhone 15 Plus	iPhone 15 Pro	iPhone 15 Pro Max

Apple Watch Series 9 & Watch Ultra 2

Sport Band 41mmSport Band 45mm	Ultra 2 Alpine Loop SUltra 2 Alpine Loop MUltra 2 Alpine Loop L	Ultra 2 Ocean Band	Ultra 2 Trail Loop
Looking for something else? Find our full Apple Watch range here

Questions?

We're in the process of updating our website and we'll include links to all relevant shop pages as they come online in the coming days. We'll also build upon our extensive FAQ's below as/when any new questions crop up that haven't already been answered.

[madasaf1sh]

Some stores wont have assigned them to orders yet, as some are good and efficient, others will do it in the morning....

If you havent heard by 11am ring the store would be my advice...

[Rbarkley1982]

Will do... patience isn't one of my virtues lol

[madasaf1sh]

I was the same waiting for my Pixel Fold, it will be worth it  

[Richpp1989]

Just to ease people’s minds I ordered my around 2.30pm Friday afternoon (iPhone 15 pro max 256gb) and I’ve had a dispatch email plus I can track it with DPD and they have it fine right now 

[angeloedades]

Good luck with the deliveries tomorrow! Staff ordered my phone wrong so I have to wait until Tuesday for mine 😞

Would be particularly interested to hear the experiences for those doing an upgrade via SwitchUp in store.

[DHorse666]

Well guys I pre ordered my 1tb 15 pro max in blue a few minutes after preorder went live. All was good with a delivery date of launch. Even had the tracking telling me launch day. Then on Thursday lost the tracking page. 

then I get an email after midnight telling my device is out of stock. Livid is an understatement. I will be demanding answers. Not the first time this has happened either. 

[chamorro85]

I am in the same situation. I thought it was weird how suddenly the tracking orders page stopped working. Let me know if you get any answers.

[Andyhoman]

Exactly the same has happened to me. iPhone 15 pro Max 1TB natural titanium. Order confirmed at 13.03 last Friday. So I managed to do the order quite quickly. So very surprised there is no stock. I also received an email just after midnight saying “your order is out of stock”. Looks as if they have no 1TB models whatsoever. Very disappointing experience. 

[madasaf1sh]

@DHorse666 

To be fair to o2, Apple near enough put the Pro Max's on back orders even if you preordered it in the 1st 10 minutes, (once Apple.com stopped glitching)..  (EE, Voda etc are all in the same boat)

If you order today from Apple then you wont see it for 4-6 weeks... 

 
The only people to blame are Apple who prioritise their own sales channels, and send only a tiny percentage to network operators. 

The best way to deal with this is to not offer pre-orders, and just let it be a free for all on launch day, as it used to be...

Look very carefully at the sales pages, it actually says from the 22nd (there is no guarantee of launch day delivery ) and to be honest Apple are the worst at this...

[47-Alpha-Tango]

I’m waiting for a collection email from the store for my 15 Pro Max 256GB. I have my insurance documents with the phones IMEI number and my device plan has started. I just haven’t had an email saying it’s ready to collect.