iPhone 14 & Apple Watch - Megathread

[Chris_K]

If your iPhone order is taking longer to arrive than expected, please see our update here regarding the ongoing global supply chain issues currently being experienced by Apple.

iPhone 14

We're pleased to confirm Apple’s latest iPhone family - iPhone 14, iPhone 14 Plus, iPhone 14 Pro and iPhone 14 Pro Max - are all available to order on O2. See more details and shop links below.

Links for Pay Monthly customers
iPhone 14	iPhone 14 Plus	iPhone 14 Pro	iPhone 14 Pro Max
Links for Business customers
iPhone 14	iPhone 14 Plus	iPhone 14 Pro	iPhone 14 Pro Max

 

Watch Series 8, Watch SE & Watch Ultra

We're also pleased to confirm Apple’s newest Watch family are also available on O2 - that includes the Apple Watch Series 8, new Apple Watch SE and Apple Watch Ultra. More details on the links below.

Watch Series 8 - Stainless Steel	Watch Series 8 - Sport 45MM	Watch Series 8 - Sport 41MM

Watch SE 2nd Gen	Watch Ultra

Questions?

We know iPhone announcements and new launches are very exciting and we know you may have loads of questions, so before you call, tweet or facebook us, please check our extensive Q&A section below in case your question already has an answer.

Did you know that we have a dedicated Sales Team you can reach via the O2 Twitter and O2 Facebook social media profiles? If you're due an upgrade or simply want to check your options, then feel free to get in touch and we'll see what's what.

We will add more Q&A's over time but if you've got a question not listed, please feel free to reply to this thread and let us know.

[garetc]

I imagine they’ll be in contact soon to advise it’s at the store for you to collect. 

I wouldn’t go before that or you might be disappointed. 

[curthard89]

I phoned O2 and they have confirmed the tracking number is a DHL number, maybe depends on where we are in the country, maybe two different warehouses they are shipping from.

Who else has had DHL and how long was the number you were given?

[curthard89]

Update on this, the O2 site has finally updated, and another adviser has confirmed its DPD and is trackable via DPD, the DPD app does not accept the extra digit on the end, 14 numbers it wants, not 15!

So just to confirm, the 15 digit number is for DPD not DHL (even though I had multiple people telling me its one courier, and others saying something else).

Either way, its trackable now 🙂

[Pepepepe]

I had this email after saying the order would take three weeks

ive just rang 02 customer service and they were hopeless just said I can expect the order within 4 weeks😡

[garetc]

Not sure what you expect them to do? It’s a pre-order and while they have expected stock they can’t guarantee how many they’ll get. It’s dependent on Apple providing handsets, which O2 allocate those out on a first come first serve basis.

Even if they could push yours up the queue they wouldn’t because it wouldn’t be fair on everyone else who is eagerly waiting for their new phone who will have ordered before you. 

[angeloedades]

Just to clarify - the way it was explained to me - when you pre-order, if it goes through thats confirmed. It will then try and find you stock immediately. There is no stock immediately so that email is expected. You will then be put in a queue for the stock to come in. So it is an expected email at that point in time.

[Dazz2000]

 

Just had an email from O2 and DPD to say it has been dispatched. Showing delivery date as 20th September. Will be cancelling my order if it’s not here on release day. 

[jonsie]

Good luck getting one from somewhere else tomorrow then

[Dazz2000]

Plenty of stock left in my local Apple store for collection, O2 would of been better option for me if they could deliver on time 

[Kidster]

Ordered mine at 9:30pm on the 9th

iPhone 14 Pro Max 256 in deep purple

still waiting…