Update on this, the O2 site has finally updated, and another adviser has
confirmed its DPD and is trackable via DPD, the DPD app does not accept
the extra digit on the end, 14 numbers it wants, not 15! So just to
confirm, the 15 digit number is for D...
I phoned O2 and they have confirmed the tracking number is a DHL number,
maybe depends on where we are in the country, maybe two different
warehouses they are shipping from. Who else has had DHL and how long was
the number you were given?
Thanks for the reply, how long was the numeric number, is it 15? Also
how long did it take for it to work and be trackable on the UK Mail/DHL
website? Many thanks
I got an email saying my order has been dispatched, with a tracking
number I have no idea how to use, its 15 numbers long 路♂️, no email
from DPD or anything, just the O2 generic email with tracking. So no
idea who the courier is or how to track it....