Welcome to the O2 Community

Has your question already been answered? See the community FAQ's

Welcome & News

Reply
Level 50: Versatile
Posts: 7,173
Registered: ‎26-03-2014

Re: eSIM - Now available on O2

The only smart watches that o2 currently support for calling are the Apple ones, and a couple of Samsung Galaxy watches.
We ask about updates but they are few and far between...

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

Level 1: Joiner
Posts: 2
Registered: ‎02-03-2021

Re: eSIM - Now available on O2

Hi dears, 

Wondering how to get an Esim from O2 now that shops are closed? 

Thanks Smiley Happy 

Posts: 117,632
Topics: 576
Registered: ‎04-04-2012

Re: eSIM - Now available on O2

@Gege_744 

You need to contact O2.
All numbers are in this guide Guide: Coronavirus Community Help and Support 
When you call, you will be asked for the reason you are calling.
Stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
You can also try saying "Upgrade" or "Fraud" to be connected to an advisor.
8.00am is the best time to call if you can.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Level 1: Joiner
Posts: 2
Registered: ‎02-03-2021

Re: eSIM - Now available on O2

Thank you so much!!!   I'm going to try this tomorrow. 

Posts: 117,632
Topics: 576
Registered: ‎04-04-2012

Re: eSIM - Now available on O2

You're welcome
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Level 1: Joiner
Posts: 2
Registered: ‎31-05-2021

Re: O2 announces new eSIM enabled handsets

B4 we criticise O2 4being last 2 the table, we all know about 'The Hare & Tortoise' race. Look what happened there.lol...