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Posts: 89,223
Topics: 536
Registered: ‎04-04-2012

Re: Wi-Fi and 4G Calling - June update

Glad you're sorted mate Smiley Happy
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
Community Manager
Posts: 6,096
Registered: ‎23-07-2014

Re: Wi-Fi and 4G Calling - June update


@walcot wrote:

Ah - O2 hadn't set it up when I tried to access it - when I just rebooted again it appeared! Should have been more patient!!


Hey @walcot glad it's working for you now! Let us know your feedback when you start using it. Smiley Happy

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Level 2: Apprentice
Posts: 14
Registered: ‎22-06-2016

Re: Wi-Fi and 4G Calling - June update

Yes, works well on my home wifi thanks - I get a little icon with a phone icon next to a wifi icon although occasionally it disappears...

Posts: 89,223
Topics: 536
Registered: ‎04-04-2012

Re: Wi-Fi and 4G Calling - June update

I've noticed the same thing - the phone is constantly checking the wifi signal is strong enough to use and if it sees any problems it will drop the wifi calling option until the wifi signal improves.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
Level 25: Hard Hitter
Posts: 1,333
Registered: ‎22-11-2014

Re: Wi-Fi and 4G Calling - June update

Well well well, I'd not even noticed this thread but I've just had the offer of this pop-up on my iPhone 6s (in Brighton) so I've activated it. It's telling me it can take up to 24hrs to be fully up & running.

As I don't really know the full ins and outs of the facility, I'll be reading up on it now.

Can anyone pass comment on whether this is better than Tu please? As it does say you've to deactivate Tu to have this function...

Anyhoo - I'll update you on my experience when I've had a chance to give it a good old test drive 😁
Posts: 89,223
Topics: 536
Registered: ‎04-04-2012

Re: Wi-Fi and 4G Calling - June update

No text facility with wifi calling and it doesn't work abroad like Tu does, so if you rely on either of those it won't be suitable for you.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
Community Manager
Posts: 6,096
Registered: ‎23-07-2014

Re: Wi-Fi and 4G Calling - June update


@adamtemp64 wrote:

@Marjo wifi calling is available everywhere wifi is available (subject to access) only 4g calling is in restricted areas I note London Slough and leeds are missing from your list I thought the iphone 6 was now included froim another thread. Perhaps a review of the op may be required.

 

But I use wifi calling in the local pub and it is fine my Iphone 7 latches to wifi calling at home even when cellular coverage (4g 3G 2G) is available (but I do have a fast FTTC connection)


Hey got some answers for the points you raised, see info below. Smiley Happy

 

It hasn't been fully rolled out yet for iPhone 6, O2 is working to have this ready later this year.

 

Provided that a customer meets the criteria (compatible handset, compatible tariff, has had the software updated to enable it) then Wi-Fi calling technically works anywhere. It's not limited just to the 4G locations that have been enabled.

 

Remember that it's a cellular-first setup so only in poor network signal areas will the Wi-Fi calling kick in. Wi-Fi calling will of course also allow customers to move away from their Wi-Fi calling signal and the call will not drop.

 

Regarding the May-June update and the locations: it lists only the new locations. So the rollout of 4G calling will continue to the end of the year, therefore the original list at launch will increase.

 

 

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Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
Welcome to O2! - New to O2? Find out all you need to know to get started!


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Level 7: Part Timer
Posts: 146
Registered: ‎19-10-2017

Re: Wi-Fi and 4G Calling - June update

Does anybody have any idea when its 4G calling/ VoLTE is coming to Cardiff ?

 

Thanks very much.

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Posts: 89,223
Topics: 536
Registered: ‎04-04-2012

Re: Wi-Fi and 4G Calling - June update

Only o2 would know that and they never tell us in advance.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)